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One of the reasons Kellie and I feel strongly about this project is that we both believe that THE HARDEST part of being a nanny, nanny manager, household manager, newborn care specialist or even a babysitter is managing the relationship between the family and the nanny. Ask anyone in the business. It’s not the kids or the poopy diapers. It’s not the long hours or lack of advancement. What gets to you is navigating this intensely personal and profoundly professional line between employer/employee and family. It’s tough. There are many things you can do to help. Strong communication skills, setting...